Frequently Asked Questions
Please read our FAQ before sending us a message.
How am I going to receive my key?
After your purchase, the key will be instantly sent to your mail adress associated with your order.
Are your products genuine?
Absolutely YES! Our products are all genuine as you won’t face any problem after the smooth activation process.
Is the payment secure?
Yes, Soft Premium accepts Paypal, which is considered as the most secure payment as it uses encrypted security technology on both buyer and seller’s ends to ensure a secure transaction.
What is your refund policy?
Please refer to the page Refund Policy for more information.
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